Handle with Care™-Staff safety and defusing situations where individuals may be aggressive eWorkshop 5-June-2024
This eWorkshop is for anyone who may have to work with individuals who may be angry and potentially aggressive.
The aim of the eWorkshop is to assist the participants to develop their skills in keeping themselves safe and in defusing situations where individuals may be aggressive.
For more information, read below.
If you require your organisation to pay for this workshop, please click the Register Only button below and complete the registration form. You will be sent an invoice by our admin team.
This training is for anyone who may have to work with individuals who may be angry and potentially aggressive. The training aims to assist the participants in developing their skills in keeping themselves safe and in defusing situations where individuals may be aggressive and will cover:
Managing your feelings in difficult circumstances
Minimising risk
Legal issues
Guidelines for managing difficult situations
General principles for managing difficult behaviour
Using language that does not create resistance
A suggested structure for some difficult conversations
Dealing with individuals according to their different anger triggers and
Communication skills and strategies for defusing situations where individuals may be aggressive
The training will be highly interactive and the participants will be encouraged to ask questions at any time.
Detailed notes will be provided.
When: Wednesday, 5th June 2024 from 9:30am to 12.30pm.(AEST)
Where: Online eWorkshop delivered via Zoom. You will receive the Zoom details one week prior to the eWorkshop.
Cost: The early bird booking is $195.00 registration (GST included) if registered before 22nd May 2024, if registered after the 22nd May 2024 then the Full Price is $250.00.
To register: Register and complete payment. A Tax Invoice will be emailed to you. The payment needs to be completed before the workshop occurs, for the registration to be fully confirmed.
Facilitator: David Cherry
The training will be run by David Cherry is a Clinical and Forensic Psychologist who has been working for over 40 years. David has provided training for over 20,000 people in agencies all around Australia, assisting staff to learn how to keep themselves safe in difficult situations and develop their skills in defusing situations where individuals may be aggressive. David’s book entitled Managing Violent and Potentially Violent Situations Guide for Individuals and Organisations, which co-wrote with Bronwyn Upston, has been distributed to 4000 emergency relief providers Australia-wide.